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Claims Transformation Forum 2018 Agenda
Download the 2018 agenda
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Survey Report 2018: What's Next For Claims?
We have conducted a survey of over 100 claims professionals in order to build a greater understanding of how insurers are building contemporary claims processes that will deliver the basis from which to transform their operations. This report explores the drivers for developing new claims project ...
Chatbots, Real-World Data and Connected Devices
In order to meet the expectations of efficiency and transparency that customers now demand, insurers must embrace the right digital elements to drive forward their business, providing the innovation and flexibility needed to survive in a competitive business landscape. In the lead up to th ...
Three Key Technologies Supporting Claims Transformation
We recently conducted a survey of claims professionals in order to explore the drivers for developing new claims projects and explore which technologies are being leveraged to develop sophisticated Claims Transformation strategies. This infographic looks into how Automation, Analytics and Claims ...
Focus on the Insurance Sector - Visibility of Legal Spend and Work
Insurance Companies have for many years now been operating panel arrangements for their law firms. They spend significant time on the selection process of their legal panel and most Insurers have a procurement process and department. Insurers control significant legal spend across their range ...
Will proactive and responsive panel management ever become reality for purchasers of bulk legal services?
Purchasers of Legal Services and in particular bulk purchasers, such as insurers, will spend considerable time in the selection process for their legal panel to assure themselves of best price and service delivery controlled through pre agreed performance indicators managed through service level ...
Claims Transformation Registration Form
Register your place today for Claims Transformation 2018. Download the form, fill it in & send it back to us here: enquire@iqpc.co.uk
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The Three Pillars of Claims Transformation
Claims has been identified as the opportune focus area for insurance companies to improve efficiency and reduce costs. Yet it is also the moment of truth in delivering customer experience that will win or lose customers. The difficulty of delivering this has been compounded by record levels of insurance fraud,...
Envisioning the Ideal Claims Handler
It takes a good claims handler to know how to differentiate the good from the bad. Insurance providers will never find better resources than the people they hire, so once they find good handlers – or even the perfect handlers – it should be a priority to keep them satisfied...
Survey Report: Claims Transformation 2017
We surveyed Claims Directors at UK and European Insurers on their top priorities for improving the claims process in 2017.Download your complimentary copy of the survey report and see their answers.