Chatbots, Real-World Data and Connected Devices

Chatbots, Real-World Data and Connected Devices

In order to meet the expectations of efficiency and transparency that customers now demand, insurers must embrace the right digital elements to drive forward their business, providing the innovation and flexibility needed to survive in a competitive business landscape. 

In the lead up to the Claims Transformation Forum, we spoke to three claims experts in order to gain a better understanding of how their organisations are incorporating technology into the claims process, how connected devices will shake up the sector in the future and the best strategies for handling the plethora of information gathered through real-time data. 


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