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11 - 12 September, 2018 | London, UK
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Simon Powell, Head of Claims at TCS Loss Adjusters
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Simon Powell


Head of Claims
TCS Loss Adjusters

Check out the incredible speaker line-up to see who will be joining Simon.

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Conference Day Two - Wednesday 12th September 2018

2:00 PM Digital Transformation: Enhancing the Claims Experience through Digital Technology

  • Understanding how digital is creating a shift in what customer’s expect from their claims experience?
  • What are the latest and emerging technologies within the claims industry and what are the impacts on customers?
  • Leveraging AI, ML and Robotics: What are the common pitfalls associated with these technologies and overcoming people and process challenges
  • Using technology to simplify the claims process and achieving speed of settlement to reduce customer frustration