11 - 12 September, 2018 | London, UK

Polly Fishwick

GI Change Director
Legal and General


11:00 AM Holistic Approaches to Business Transformation within Insurance: Creating Smart Ecosystems

  • The importance of business change: Developing an end-to-end digital transformation journey to improve customer centricity, efficiency and competitiveness
  • Embracing agile throughout the entire organisation to adapt and react to new market trends: Leadership, buy-in and change management
  • Re-engineering existing processes and embedding them into a digital operating model
  • Replacing legacy systems to maintain pace in a changing market and ensure future tech can be easily integrated
  • Exploring some of the technology and innovations creating value for Legal and General: Smart claims, self service, robotics


Check out the incredible speaker line-up to see who will be joining Polly.

Download The Latest Agenda