11 - 12 September, 2018 | London, UK

Philip Godwin

Head of Claims
Lloyds of London


8:40 AM Striking the Balance Between Technology and People: What Does the Future Have in Store for Claims Professionals

  • Understanding the shape and structure of the insurance and claims workforce over the next 3 to 7 years and how to plan effectively for the change
  • Is it all about technology and AI or do technical claims skills still matter?
  • Understanding your business: Determining where technologies are most valuable and where relationship building and people are most critical
  • Establishing the right talent strategy: Replacing skills from retiring baby boomers, developing new competencies and training for new technology related skills
  • Ensuring technology complements the business strategy, structure and workforce


Check out the incredible speaker line-up to see who will be joining Philip.

Download The Latest Agenda