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11 - 12 September, 2018 | London, UK
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Paul Joesbury, Commercial Operations Director at Homeserve
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Paul Joesbury


Commercial Operations Director
Homeserve

Check out the incredible speaker line-up to see who will be joining Paul.

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Conference Day Two - Wednesday 12th September 2018

10:10 AM Driving Claims Transformation: Modernisation, Optimisation and Innovation

  • Understanding the overall business strategy and ensuring organisational stability: Challenges, opportunities and technology trends influencing future capabilities
  • Highlighting the importance of leadership, culture, people, process and technology within a transformation project
  • Modernisation and optimisation: Analysing existing systems and processes to determine what is required and what should be replaced
  • Exploring new and innovative technology and the role it will play in customer centricity, efficiency and competitiveness: How do we anticipate regulation playing a role?