30 October - 1 November 2017 | London, UK

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Survey Report: Claims Transformation 2017

We surveyed Claims Directors at UK and European Insurers on their top priorities for improving the claims process in 2017.Download your complimentary copy of the survey report and see their... Read More

Are insurtechs revolutionising the insurance claims process?

Insurtech companies are raising the bar for the industry’s giants as they pave the way for a new generation of insurance which is highly specialised and tailored to the customer needs. Read our exclusive interview with Oke Eleazu, Chief Operating Officer , Bought by many and Dylan Bourguignon, CEO, So-sure to discuss their thoughts on how... Read More


Attendee Registration Form

Register your place today for for the Claims Transformation Forum. Download the form, fill it in & send it back to us here... Read More

Exclusive Content

The Three Pillars of Claims Transformation

Claims has been identified as the opportune focus area for insurance companies to improve efficiency and reduce costs. Yet it is also the moment of truth in delivering customer experience that will win or lose customers. The difficulty of delivering this has been compounded by record levels of insurance fraud, which disrupt both customer... Read More

Envisioning the Ideal Claims Handler

It takes a good claims handler to know how to differentiate the good from the bad. Insurance providers will never find better resources than the people they hire, so once they find good handlers – or even the perfect handlers – it should be a priority to keep them satisfied in their role, particularly in an industry that traditionally sees... Read More

10 Considerations for Insurers: Balancing Claims Process Improvement and Customer Experience

Optimising performance in claims management can do wonders for a business. With a marked improvement in the speed and quality of responses comes a natural benefit to the satisfaction and retention of customers, as well as increasing market share and generating positive word-of-mouth. However, a multitude of inefficiencies are currently driving up... Read More


Survey Report: Claims Transformation Trends 2016

We recently surveyed 1000 Heads of Claims and Claims Directors to ask for their insight on  the top priorities for improving the claims process!Download your complimentary copy of the survey report and see their... Read More

Attendee List - The Claims Transformation 2016

Download your complimentary copy of the attendee list and see who you will be meeting at The Claims Transformation Forum... Read More

Sponsor information

Sponsorship Brochure

Download the 2017 brochure to find out the latest topics, who will be attending and the sponsorship opportunities... Read More

Sponsor information

FLOvate Workflow Technologies sponsor and host a workshop at the Claims Transformation Forum 2017

We are thrilled to announce FLOvate Workflow Technologies is sponsoring and hosting a workshop at the Claims Transformation Forum 2017.They will be hosting an interactive Claim’s Process transformation workshop – Get in touch to book a spot here: https://shows.flovate.com/Workshop details:‘Building an effective claims process that will... Read More

Snaplogic: The high cost of disconnected data

New research conducted by Vanson Bourne uncovers how disconnected data is costing organizations billions and negatively impacting innovation and customer experience.The time for businesses to change their approach to data is now, before it’s too... Read More